Data & Privacy

3bmw Privacy Policy

Your privacy is important to us. This policy explains exactly what personal data 3bmw collects, why we collect it, how we use it, and what rights you have over your own information. We've kept it straightforward so every player in Bangladesh can understand it without needing a law degree.

Last Updated: January 2025
YOUR DATA, PROTECTED

How 3bmw Protects Your Information

Before diving into the full policy, here's a quick overview of the six core commitments 3bmw makes to every player regarding their personal data.

Encrypted Storage

All personal data stored by 3bmw is protected using industry-standard encryption. Your account details, payment information, and identity documents are stored securely and are never accessible to unauthorised parties inside or outside the organisation.

No Data Selling

3bmw does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process transactions, and improve the 3bmw platform experience. That's it — nothing more.

You're in Control

You have real rights over your data on 3bmw. You can request access to what we hold, ask for corrections, opt out of marketing, or request deletion of your account data. The 3bmw support team handles all data requests promptly and professionally.

Minimal Collection

3bmw only collects the data that is genuinely necessary to operate the platform and comply with legal obligations. We don't collect data for the sake of it. If we don't need it to serve you better or meet a legal requirement, we don't ask for it.

Transparent Updates

When this privacy policy changes in a meaningful way, 3bmw will notify registered players by email or platform notification before the changes take effect. You'll always know what's changing and why — no silent updates that affect your rights.

Compliance First

3bmw's data practices are designed to comply with applicable data protection laws. We take our legal obligations seriously and review our privacy practices regularly to make sure they remain current and compliant as regulations evolve.

Your Data Rights on 3bmw

As a 3bmw player, you have specific rights over your personal data. Here's what you can request at any time by contacting our support team.

Right to Access

Request a copy of all personal data 3bmw holds about you at any time.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Ask us to limit how we process your data while a dispute or review is in progress.

Right to Portability

Receive your personal data in a structured, machine-readable format where applicable.

Right to Object

Object to processing of your data for direct marketing or profiling purposes at any time.

01 Who We Are

3bmw is an online betting and gaming platform operating at 3bmw.net, serving players across Bangladesh. When this privacy policy refers to "3bmw", "we", "us", or "our", it means the 3bmw platform and the team responsible for operating it.

As the operator of the 3bmw platform, we act as the data controller for the personal information you provide when you register, deposit, play, or interact with our services in any way. This means we are responsible for deciding how and why your personal data is processed.

For any privacy-related questions or requests, you can contact the 3bmw data team directly at [email protected]. We aim to respond to all privacy enquiries within 5 business days.

02 Data We Collect

3bmw collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification services. Here's a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad number, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, OS Automatically via platform access
Usage Data Games played, bets placed, session duration Automatically via platform activity
Communications Data Support chat logs, email correspondence When you contact 3bmw support

We do not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is strictly required for responsible gaming purposes and you have provided explicit consent.

03 How We Use Your Data

Every piece of data 3bmw collects has a specific, legitimate purpose. We do not process your personal data for any reason that isn't listed here. The main purposes for which we use your data are:

  • Account Management: Creating, maintaining, and securing your 3bmw account, including verifying your identity and age.
  • Transaction Processing: Handling deposits, withdrawals, and bonus credits accurately and securely.
  • Platform Improvement: Analysing usage patterns to improve game performance, navigation, and the overall 3bmw experience.
  • Customer Support: Responding to your queries, resolving disputes, and providing assistance when you need it.
  • Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and other prohibited behaviours on the platform.
  • Legal Compliance: Meeting our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Responsible Gaming: Monitoring play patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate.
  • Marketing: Sending you relevant promotions and offers from 3bmw, where you have opted in to receive them.
No Automated Decision-Making: 3bmw does not make decisions that significantly affect you based solely on automated processing without human review. If your account is flagged by our systems, a member of the team will review the case before any action is taken.

04 Legal Basis for Processing

3bmw processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract Performance: Processing necessary to provide the 3bmw service you signed up for, including account management and transaction processing.
  • Legal Obligation: Processing required to comply with applicable laws, such as identity verification, anti-money laundering checks, and age verification.
  • Legitimate Interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications and certain cookies, where you have given clear, informed consent that you can withdraw at any time.
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing & Third Parties

3bmw does not sell your personal data to any third party. However, to operate the platform effectively and meet our legal obligations, we do share certain data with trusted third parties in specific circumstances:

  • Payment Processors: We share necessary financial data with payment providers such as bKash and Nagad to process your deposits and withdrawals securely.
  • Identity Verification Services: We use third-party KYC providers to verify your identity and age as required by our operating obligations.
  • IT and Hosting Providers: Our platform infrastructure relies on secure hosting and technology partners who process data on our behalf under strict data processing agreements.
  • Fraud Prevention Services: We share data with fraud detection services to protect the platform and all players from fraudulent activity.
  • Legal and Regulatory Authorities: We will disclose personal data to law enforcement or regulatory bodies when required to do so by law.
All third parties who process data on behalf of 3bmw are required to handle your data securely and in accordance with applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.

06 Cookies & Tracking

3bmw uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the 3bmw website or use the app.

The types of cookies 3bmw uses include:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Performance Cookies: Help us understand how players navigate the platform so we can improve it. These collect anonymised data about page visits and load times.
  • Functional Cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics Cookies: Used to analyse overall platform usage patterns and improve the 3bmw experience over time.
You can manage your cookie preferences through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to use the core 3bmw platform features.

07 Data Retention

3bmw retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

  • Account Data: Retained for the duration of your account and for a period after closure as required by anti-money laundering and gaming regulations.
  • Transaction Records: Financial transaction data is retained for a minimum of five years to comply with legal and regulatory requirements.
  • Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically five years from account closure.
  • Support Communications: Retained for up to two years after the resolution of the relevant query or dispute.
  • Marketing Data: Retained until you withdraw consent or opt out of marketing communications.

When data is no longer required, 3bmw securely deletes or anonymises it so it can no longer be linked back to you as an individual.

08 Data Security

Protecting your personal data is a top priority at 3bmw. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

  • All data transmitted between your device and the 3bmw platform is encrypted using TLS (Transport Layer Security).
  • Sensitive data stored on our servers is encrypted at rest using industry-standard encryption protocols.
  • Access to personal data within the 3bmw organisation is restricted on a need-to-know basis with role-based access controls.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • We conduct regular security reviews and vulnerability assessments to keep our defences current.
Your Role in Security: While 3bmw takes extensive measures to protect your data, account security also depends on you. Use a strong, unique password for your 3bmw account and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.

09 Your Rights

As a 3bmw player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 3bmw support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

  • Access: Request a copy of the personal data 3bmw holds about you.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data where there is no legitimate reason for us to continue holding it.
  • Restriction: Ask us to pause processing of your data in certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Where processing is based on consent, withdraw it at any time without penalty.
We aim to respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days and will notify you if this is the case. There is no charge for exercising your rights unless requests are clearly unfounded or excessive.

10 Children's Privacy

The 3bmw platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the 3bmw platform or provide any personal information to us.

If 3bmw becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 3bmw, please contact us at [email protected] immediately so we can investigate and act.

Age Verification: 3bmw uses identity verification processes to confirm the age of players. Any account found to belong to a person under 18 will be closed immediately and all associated data deleted in accordance with this policy.

11 Marketing Communications

3bmw may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send you marketing communications if you have opted in to receive them during registration or through your account settings.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email from 3bmw.
  • Updating your communication preferences in your 3bmw account settings.
  • Contacting the 3bmw support team and requesting removal from marketing lists.

Opting out of marketing will not affect your ability to use the 3bmw platform or receive important service communications such as transaction confirmations, security alerts, or policy updates.

Service Emails: Even if you opt out of marketing, 3bmw will still send you essential service communications. These include account security alerts, transaction receipts, and important policy updates. These cannot be opted out of while your account is active.

12 Policy Updates

3bmw reviews and updates this privacy policy periodically to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes that affect your rights or how we use your data, we will notify you in advance via email or a prominent notice on the platform.

The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this policy from time to time to stay informed about how 3bmw protects your privacy.

Continued use of the 3bmw platform after any updates to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team.

Stay Informed: Keep your registered email address up to date in your 3bmw account settings so you receive notifications about important privacy policy changes. You can update your contact details at any time from your account dashboard.
Your Data Is Safe With Us

Ready to Play on 3bmw?

Now you know exactly how 3bmw handles your personal data. We keep it secure, we use it fairly, and we give you full control. Create your free account today and enjoy Bangladesh's most trusted betting platform with complete peace of mind.